Digital Transformation in Healthcare

Thanks to a wide range of technologies, including computing platforms, connectivity, software, applications (apps), artificial intelligence algorithms, and sensors, digital health is widely recognized as a key force in improving healthcare. Its applications range from digital health apps that support patient self-management to generative artificial intelligence algorithms that help healthcare professionals diagnose and optimize treatment, from telemedicine platforms that enable virtual consultations to health information systems that streamline data collection and exchange. In this ebook, we present the work carried out by the Centre for Research on Health and Social Care Management (CERGAS) at Bocconi University, addressing each layer of action. Through a variety of research projects and educational initiatives, we aim to support a diverse mix of stakeholders involved in the digital transformation process and to encourage fruitful dialogue and collaboration among them. Consistently, our recommendations are addressed to the entire spectrum of stakeholders involved, with the goal of identifying critical areas of action and ultimately advancing the digital transformation of healthcare.